with 41 LabsAn AI salesperson on your WhatsApp. It replies in minutes, day and night, books both centres and follows up until the client comes in.
This is what we heard. Everything below is built around it.
"Running ads, no time to follow up."
"Need appointment booking, reschedule."
"Trial customers, always overbook 2 or 3."
"Need tracking to see how many messages sent, how many follow-ups sent."
You pay for the click. It makes sure the person who clicked ends up on a facial bed.
Replies in minutes, 24 hours a day, in English or Chinese. It knows every treatment, every trial promo and every price on your menu.
Offers the free slots at Orchard Central or Chinatown and books it straight into that centre's calendar. Your team sees it the moment it is booked.
Trial slots take 2 or 3 extra bookings, as you asked, so a no-show does not leave a therapist idle. Your other rules, like who gets priority, are set up for you.
A client who cannot make it messages in and the AI moves her to another free slot. Cancellations and anything unusual go to your staff.
Someone asks about SHR and goes quiet. The AI follows up with her, so the enquiry you paid for does not go cold.
Messages to past and trial clients to book the next session or start a package. More bookings from people who already know you.
Your ad runs at 11pm. This is what happens next, without anyone on shift.
You do not need a big jump in sales for this to pay. Here is the bar, using your own prices.
enquiries a month. You told us 150 or more come in every week. Each one is a paid click.
One trial client who goes on to your S$4,338 MagnoLuma SpotClear course pays for almost three months.
You told us packages run S$10,000 and up. One of those a month pays for the plan more than six times over.
extra trial a month that becomes a package. That is all it takes to pay for itself.
Enquiry volume and package size are from the form you filled in. Treatment prices are from ceramique.com.sg. Plan price is S$1,490 a month.
We set it all up for you. You pay nothing until it goes live.
S$0. The build is included.
We load your menu, set up both calendars and connect your WhatsApp for you.
One month. Then month to month.
Billing starts the day it goes live. Stop any time with 30 days notice. No contract.
S$14,900 for 12 months instead of S$17,880. Optional. Unused months are refunded if you stop.
No GST is charged.
No. WESS stays as it is for commissions, bank rates and your records. The AI handles the WhatsApp side: answering, booking and following up.
Yes, it tells clients that packages can be paid by instalment with all major banks, and passes them to your team at the counter to set it up.
Your hotline, 8699 6286, which is where your ads already send people. It books into both centres from that one number. If you also want the Orchard Central and Chinatown numbers answered, we can add them later.
Your staff get a notification and take over the chat. The client never has to repeat herself.
It only answers from your menu, your prices and your rules. Before it goes live, you and your team test it with your own questions and sign it off.
About an hour. Send us your current treatment list and trial promos. A voice note on how you like trials booked is fine. We do the rest.
You and your partner read this. Tell us to go ahead.
We build your AI on Ceramique's own menu and trial promos. Free.
Both of you message it from your own phones and see the screen. We connect your WhatsApp and calendars.
Your hotline is answered day and night. Billing starts that day.
Message me and we start building this week.
Let's get startedAlexander Lee, Founder, 41 Labs